FreshDesk, St. Albert's tech help system

Questions and answers about FreshDesk

How do I login to FreshDesk?
FreshDesk will only accept logins from Google accounts. NOTE: You do not need a Gmail address; you only need a Google account.  If you do not have a...
Sat, 7 Nov, 2015 at 7:54 AM
Do I have to get a Gmail account to use FreshDesk?
No! Gmail is the free email service offered by Google, and many people use it for personal or work email. However, you do not have to have a Gma...
Thu, 3 Dec, 2015 at 7:37 AM
How do I submit a new ticket in FreshDesk?
Although it is not required, we recommend logging in to FreshDesk before creating a ticket.  This allows you to follow the status of your ticket over time. ...
Sat, 7 Nov, 2015 at 7:55 AM